Here are the current Museum opening arrangements including COVID advisories. Updated on December 1st 2021.

The Museum opening times are now back to normal (ie before COVID). Check Opening Times.

Entrance charges:

Anyone with an annual ticket which they were unable to use due to Covid lockdowns will be able to use their ticket for free entry from September with a new expiry date added to that ticket.

Attractions:

With the exception of the Virtual Reality coalmine ride, the 3D dragonfly and the children’s dressing up clothes, all other attractions are available.

Facilities:

The Museum shop will be OPEN

We regret that the tearoom will remain CLOSED, as it is too small to be able to operate with an acceptable level of risk to visitors and volunteers whilst COVID infection rates remain high.

All the toilets are now available to our visitors.

Precautions:

Visitors are asked to continue to wear face coverings in the Museum and to observe distancing and hand sanitising precautions. Volunteers will continue to wear face coverings.

The NHS QR Code test and trace system will continue to be available to visitors who may alternatively provide their name and phone number if they do not have the App. This is strongly encouraged by the Government but is no longer mandatory. Visitors should note that using this system will not result in a requirement to self isolate should a case of COVID be confirmed in a Museum visitor, but will only require a COVID test of other visitors as soon as possible.

Handling of items in the Museum should be minimised and hand sanitising should be repeated if you do handle any objects.

The one way system in the Museum will continue to be used, although its delineation will be less formal.

Weather conditions permitting the Museum will be ventilated as much as possible commensurate with also maintaining a safe environment for our artefacts.

Please read our Covid guidelines here.